How Relupa works

Clear for buyers, fair for sellers, and recorded at every step.

For buyers

From search to handover

Sign in with your mobile number
You receive a one-time code by SMS. There is no password to remember.
Search and filter
Choose a category and location, then filter by price, condition, year and the details that matter for that category.
Open a listing
See the photos, the full details, where the item is, and the seller's profile and ratings.
Message the seller or make an offer
Ask your questions and send an offer in the chat. On auctions you place a bid, and on wholesale listings you choose a quantity.
Agree on the handover
Collect in person, or use delivery or shipping when the seller offers it.
Place your order in the app
Your order page shows each step, so you always know what happens next.
Receive the item
When you collect in person, check the item first, then give the seller your handover code. For delivery, you confirm receipt in the app.
Check it, then rate the seller
You have 3 days after receiving the item to report a problem. When everything is fine, rate the seller.

For sellers

Sign in and verify your identity
Upload photos of your ID. The name on your account must match it. Businesses that sell wholesale are verified as businesses.
Create your listing
Choose the category, add the details and photos, and set your price, an auction, or wholesale terms.
Our team reviews it
Some listings are checked before they go live. You get a notification as soon as yours is approved.
Answer messages and offers
Accept, decline or counter offers in the chat.
Hand over the item
At a pickup, enter the code the buyer gives you once they have the item. For delivery, mark the order as delivered.
Get paid
You add your bank details in your account. How and when you are paid is shown in the app before you publish.

Coming soon

Relupa is in its final stage of testing. Leave your email and we will tell you the day it opens.